Crisis Management in the Age of Social Media

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21
Jul

This course is intended for public relations, media relations and corporate communications practitioners as well as reporters and bloggers. It will help them understand what a crisis situation is, how to evolve a crisis management protocol, first steps in a crisis situation, coming up with a holding statement, resolving a crisis and measuring the impact of the crisis management strategy.

Course objectives

  • The course will help participants understand what a crisis situation is
  • What it demands
  • How to resolve it
  • And how to measure impact

Course outline

  • Evolving a Crisis management protocol – Pre, During, Post
  • Review
  • React
  • Reach out
  • Resolve
  • Measure impact

Target participants

  • Public relations
  • Media relations &
  • Corporate communications practitioners
  • As well as reporters

Mode of Delivery

  • Lectures/interactive sessions
  • Case studies/Scenario painting
  • Class work/Test
  • Video on demand

To register call –08023021821/08033054618

Email – info@thetrainingroom.ng

 

 

 

 

Course Content

Time: 1 day

Curriculum is empty

Instructor

Toni Kan Onwordi

Toni Kan holds both M.A and B.A degrees in English Literature from the universities of Lagos and Jos respectively. A magazine editor at 26, he left journalism to pursue a career in Communications and Public Relations working in banking and telecoms before returning to publishing as Director of Marketing & Strategy at NEXT. An award winning writer with over 6 published books, he is an ideas man and change agent with vast connections in the media and corporate Nigeria. He is contributor, guest writer and former editor for diverse publications from Thisday to The Guardian, Flair West Africa to Wasafiri and Sunday Sun amongst others. Toni Kan, who is publisher of sabinews.com, an online magazine and co-founder of Radi8, an Ideas and PR/Communications company is currently Deputy General Manager at ntel, Nigeria’s first 4G/LTE Advanced network. His novel, The Carnivorous City, is out in October 2016 from Cassava Republic.

Free

Mode of Delivery

  • Lectures/interactive sessions
  • Case studies/Scenario painting
  • Class work/Test
  • Video on demand